Master Applications & Understand Letters: Krankenkasse (AOK, TK etc.)
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by Bureaucracy Experts • Jan 2026
Whether you've received mail or need to fill out an application (e.g., for the Krankenkasse (AOK, TK etc.)) – we guide you step-by-step to the solution.
Our AI assistant is specifically trained to process documents from the Krankenkasse (AOK, TK etc.) without errors.
What is this office for?
"The Krankenkasse pays for your doctor visits and medication. They send you the health card and insurance information."
Why you got mail from Krankenkasse (AOK, TK etc.)
- You need a membership certificate (Mitgliedsbescheinigung) for a new job.
- You are sick for more than 6 weeks and need Krankengeld.
- You want to declare a family member for free insurance (Familienversicherung).
- You received a letter about increasing contributions (Beitragserhöhung).
How we help you
- Instant Translation: Upload your letter and see it in your native language.
- Deadline Detection: We highlight exactly when you need to reply.
- Action Items: Get a clear list of what the Krankenkasse (AOK, TK etc.) wants you to do.
No fear of complicated forms
We don't just help you understand what the Krankenkasse (AOK, TK etc.) wants from you, we help you prepare the response or the new application together.
Application help:
We explain every field in the form.
We have the solution for every application
We have the solution for every application
The Health Card (Gesundheitskarte)
You need to upload a photo to get your card. In 2026, this card is your key to the e-prescription system (E-Rezept).

Sick Pay (Krankengeld)
If you are sick >6 weeks, your employer stops paying. The Krankenkasse pays ~70% of your salary. You must submit the Arbeitsunfähigkeitsbescheinigung on time!

Bonus Program
Submit your Bonusheft (stamped by dentist/doctor) once a year to get cash back or premium reductions.

Typical documents of this office
We support all documents issued by this office, such as:
Frequently Asked Questions
How do I change my insurance?
What is the 'Zusatzbeitrag'?
Is dental cleaning covered?
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