Official Support Guide

Master Applications & Understand Letters: Krankenkasse (AOK, TK etc.)

Whether you've received mail or need to fill out an application (e.g., for the Krankenkasse (AOK, TK etc.)) – we guide you step-by-step to the solution.
Our AI assistant is specifically trained to process documents from the Krankenkasse (AOK, TK etc.) without errors.

What is this office for?

The health insurance fund regulates your medical care and health insurance.

In simple words - Krankenkasse (AOK, TK etc.) explained

"The health insurance fund pays for your doctor and your medication if you are ill."

How we help you

  • Instant Translation: Upload your letter and see it in your native language.
  • Deadline Detection: We highlight exactly when you need to reply.
  • Action Items: Get a clear list of what the Krankenkasse (AOK, TK etc.) wants you to do.
Analyze my Letter now

No fear of complicated forms

We don't just help you understand what the Krankenkasse (AOK, TK etc.) wants from you, we help you prepare the response or the new application together.

Application help:

We explain every field in the form.

We have the solution for every application

We have the solution for every application

Typical documents of this office

We support all documents issued by this office, such as:

Mitgliedsbescheinigung
Krankenkassenkarte-Anschreiben
Zuzahlungsbefreiung

Frequently Asked Questions

Is my data safe?

Yes. We are 100% GDPR compliant. We use bank-level encryption and do not store sensitive data longer than necessary for the analysis.

Can I reply through this site?

Our AI generates a clear explanation and suggested next steps. You can use these insights to write your reply or use our interactive chat for help.

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